Saving you time, money and adding to your continued success!

Frequently Asked Questions

Q: What is the normal turnaround time for a project?  Most standard projects can be returned to you the same day, excluding items that require design and shipping.
Q: Do you send proofs for final approval? Yes, Your Virtual Assistant will send you a .pdf file for you to review and comment. Everything is done electronically, so you will have your project at the click of a mouse. You can print, save or email your completed project at any time.
Q: Do you offer package prices if I want you to design and print a project? Yes, Your Virtual Assistant will give you a quote for bundled services which you can review in advance.
Q: If I want my printed materials shipped to me next day what is the cost? The charge is calculated by UPS, Fed-Ex, DHL or your choice of a shipping provider. We do NOT mark-up postage, shipping or supplies purchased to complete your project. You will receive the actual receipt for whatever items are listed on your invoice. No hidden costs, HONEST!
Q: Do you do RUSH projects? What is the cost? Yes, If you have a project that you need immediately, please notify Your Virtual Assistant as soon as possible.
Q: Who uses Your Virtual Assistant? Your Virtual Assistant has helped Real Estate Agents with creating flyers, business cards, and open house invitations. We've worked with large and small companies in creating mailing labels, mail merges, updating policy manuals/handbooks, brochures, company newsletters, organizational charts, PowerPoint presentations, contact databases, travel arrangements, data research, customer comment cards and much more. Your Virtual Assistant is for anyone who needs an extra hand in the office. Your Virtual Assistant wants to free up your time so you can utilize your skills to promote and expand your business.
Q: Do you have a referral program or frequent user program? Of course we do... Referrals are always much appreciated, therefore we would like to pass along a "Token of Thanks" to those who refer clients to YVA. We truly want to save you money!